General info 

Sample Policy:

We normally offer paid samples. We will deliver the samples by Express (TNT/UPS/DHL…) within 3- 5 working days once we have received the bank payment. The Express takes about 3~4 working days to transit the goods. After placed order,We can return the sample charge and freight charge to your client.Deduct the amount from order payment.                                                 

Note: Please kindly cover the bank fee at your side bank when you make the payment.

Delivery time:

1. For samples and small orders, we can send out the units within 1-3 working days.

2. If your order quantity over 500 units, normally, we need 3-5days for production.

Shipping:  

1. Normally, for samples and small orders, we suggest send out them by Express, TNT/UPS/DHL/EMS/Fadex.. so you needn’t make for the custom clearance, and it will cost 3-4 working days for delivery.

2. For big order and real order, we suggest that our customers should take them by air or by sea. And the freight cost will be much cheaper.

Payment:

1. For samples and small orders, we only accept 100% T/T (Bank transfer/ wire transfer).

2. For real order, there are two options:

(a.)   30% T/T in advance after order confirmed, 70% balance T/T one week before shipment.

(b.)   30% T/T in advance, 70% irrepealable L/C at sight before shipment(usually we can’t accept it except it is the only choice in your country.

Warranty:

All of our products have one years warranty.If there is any defect units(not for men-made factor) within one month, we will replace a new one for you, and both of us should afford the freight on each side; If there is any defect units on warranty, we can repair the units free for you, while the clients should pay for all the freight cost.